Terms

Overview

This website is operated by SCROLLFIT Studio. Throughout the site, the terms "we", "us", and "our" refer to SCROLLFIT Studio. We offer this website, including all information, tools, and services available, subject to your acceptance of these Terms & Conditions, along with our policies referenced here.

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, including all applicable policies. If you do not agree, please do not use our website or services.

Our store is hosted on Shopify, which provides us with the e-commerce platform to sell our products and services.

Business Information

Legal Entity Name: SCROLLFIT Studio

Registered Address: 103 Signature Arcade, Gangotri Cir Rd, Nikol, Ahmedabad 382350

Grievance Officer: Gaurang
Grievance Officer Email: [email protected]

Response Time: Within 48 hours as per Consumer Protection (E-Commerce) Rules, 2020

Note: GSTIN and registration details will be updated upon completion of registration process.

1. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years of age, or are using the site under parental or legal guardian supervision.
  • You will not use our products or services for any illegal or unauthorised purpose.
  • You will not violate any applicable laws, including intellectual property laws.
  • You will not transmit malicious code, viruses, or harmful software.

Any violation of these terms may result in immediate termination of access to our services.

2. General Conditions

  • We reserve the right to refuse service to anyone, at any time, for any reason.
  • Content shared through the site (excluding payment information) may be transferred across networks. Payment information is always encrypted.
  • You may not copy, reproduce, resell, or exploit any part of the website or services without written permission.
  • Headings are used for convenience only and do not affect the interpretation of these terms.

3. Accuracy of Information

We strive to keep all information accurate and up to date. However:

  • We do not guarantee that product descriptions, pricing, or other content will always be error-free.
  • Information is provided for general reference and should not be solely relied upon.
  • We reserve the right to modify or update site content at any time without obligation to notify users.

4. Product Pricing and Service Modifications

  • Prices are subject to change without prior notice.
  • We may modify, suspend, or discontinue any product or service at any time.
  • We are not liable for any changes, suspensions, or discontinuations.

4A. Service Availability and Modifications

  • We strive to keep our website and services available 24/7, but we do not guarantee uninterrupted access.
  • We may temporarily suspend services for maintenance, updates, or technical issues without prior notice.
  • We reserve the right to modify, suspend, or discontinue any feature, product, or service at any time.
  • We are not liable for any loss or inconvenience caused by service unavailability or modifications.

5. Products and Availability

  • Certain products may be available exclusively online and in limited quantities.
  • Product colours and images are displayed as accurately as possible; however, actual colours may vary by screen.
  • We reserve the right to limit sales by person, region, or order quantity.
  • All purchases are subject to our Return & Exchange Policy. Returns and exchanges are permitted only in cases of manufacturing defects, damaged goods, incorrect products, or as otherwise specified in our Return & Exchange Policy. General returns for change of mind are not accepted unless required by applicable law.
  • We do not guarantee that products will meet individual expectations.

6. Billing and Account Information

  • We reserve the right to refuse or cancel any order.
  • Orders may be limited per customer, household, or payment method.
  • You agree to provide accurate and current billing and contact information.
  • In case of order changes or cancellations, we may contact you using the details provided.

6A. Fraud Prevention and Payment Disputes

  • We reserve the right to verify the identity of customers and payment methods before processing orders.
  • If we suspect fraudulent activity, we may cancel the order, refuse service, or report to law enforcement.
  • In case of chargebacks or payment disputes, you agree to cooperate with our investigation and provide necessary documentation.
  • If a chargeback is found to be fraudulent or unjustified, we reserve the right to recover costs and pursue legal remedies.

7. Third-Party Tools

We may provide access to third-party tools or services:

  • These tools are provided "as is" and "as available".
  • We are not responsible for third-party tools or their terms.
  • Use of such tools is at your own discretion and risk.

8. Third-Party Links

Our website may contain links to third-party websites:

  • We are not responsible for their content, policies, or practices.
  • Any interaction with third-party sites is at your own risk.
  • Complaints regarding third-party services should be directed to them.

9. User Submissions and Feedback

If you submit reviews, feedback, or content:

  • You grant us the right to use, reproduce, and publish it without restriction.
  • We are not obligated to keep submissions confidential or compensate you.
  • Content must not violate laws, intellectual property rights, or contain offensive material.
  • You are solely responsible for your submissions.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy, available on our website.

11. Errors and Omissions

We reserve the right to:

  • Correct any errors, inaccuracies, or omissions
  • Update or cancel orders if information is incorrect
  • Make changes without prior notice, even after an order is placed

12. Prohibited Uses

You may not use this website:

  • For unlawful or fraudulent purposes
  • To infringe intellectual property rights
  • To harass, abuse, or discriminate
  • To upload malware or harmful code
  • To collect personal data without consent
  • To interfere with site security or functionality

Violation may result in termination of access.

13. Disclaimer & Limitation of Liability

  • Services and products are provided "as is" and "as available".
  • We do not guarantee uninterrupted or error-free service.
  • SCROLLFIT Studio shall not be liable for indirect, incidental, or consequential damages, except as required by applicable law.
  • Our liability for direct damages arising from defective products, incorrect delivery, or breach of contract shall be limited to the value of the product purchased, subject to your statutory rights under the Consumer Protection Act, 2019.
  • Nothing in this clause limits our liability for personal injury, death, or fraud, or any liability that cannot be excluded under Indian law.

14. Indemnification

You agree to indemnify and hold harmless SCROLLFIT Studio, its affiliates, partners, employees, and service providers against claims arising from:

  • Your breach of these terms
  • Violation of laws
  • Infringement of third-party rights

15. Severability

If any provision is found unenforceable, the remaining terms shall continue in full force.

16. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of SCROLLFIT Studio or its licensors and is protected by Indian copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent. Unauthorised use may result in legal action.

17. Termination

  • These terms remain effective unless terminated by you or us.
  • We may suspend or terminate your access immediately, without notice, if:
    • You violate these Terms or any applicable law
    • You engage in fraudulent, abusive, or illegal activity
    • You breach payment obligations or chargeback policies
    • We suspect unauthorised use of your account
  • You may terminate your account at any time by contacting us or ceasing to use our services.
  • Upon termination, your right to use the website ceases immediately, but obligations accrued prior to termination (including payment obligations) will survive.

18. Force Majeure

SCROLLFIT Studio shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, pandemics, or acts of God
  • War, terrorism, or civil unrest
  • Government actions, regulations, or restrictions
  • Strikes, lockouts, or labour disputes affecting logistics partners
  • Internet or telecommunications failures
  • Shortages of materials or manufacturing capacity

In such cases, we will make reasonable efforts to notify you and resume performance as soon as practicable. If performance is delayed by more than 30 days, you may cancel the order and receive a full refund.

19. Dispute Resolution

In case of any dispute or claim arising out of or relating to these Terms or your use of our services:

  • You agree to first contact us at [email protected] to attempt to resolve the dispute amicably.
  • If the dispute is not resolved within 30 days, you may approach the appropriate consumer forum or court having jurisdiction in Ahmedabad, Gujarat, India.
  • You retain all rights under the Consumer Protection Act, 2019, including the right to file a complaint with the National Consumer Helpline or the appropriate consumer commission.

20. Entire Agreement

These Terms & Conditions, along with referenced policies, constitute the entire agreement between you and SCROLLFIT Studio.

21. Governing Law

These terms are governed by and construed in accordance with the laws of India.

22. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

23. Contact Information

Customer Support:
Email: [email protected]
Phone/WhatsApp: +91 9773227857
Instagram: @scrollfit.in

Grievance Officer (for legal/compliance matters):
Name: Gaurang
Email: [email protected]

Business Address:
103 Signature Arcade, Gangotri Cir Rd, Nikol, Ahmedabad 382350